If you have questions or concerns about any of the items you purchased, please email me at firstname.lastname@example.org .
I will respond as soon as possible, usually within 24 hours to email messages. If you are using an email spam blocker, please make sure the email address email@example.com is added to your approved sender list.
If you are wondering which type of foraging block is best for your parrot, please email me with that question. The same for perches & play stands. I am more than happy to help you choose the best toy, perch or playstand for your bird. I want each and every one of my customers to be pleased with the toys and enrichment items they purchase from me.
For the health and safety of everyone's birds, I do not accept returns.
I use Secure Payments by PayPal. With PayPal you can use your existing PayPal account or a credit card. You don't have to have a PayPal account to pay by credit card.
I process and prepare orders for shipping as quickly as possible; usually within 3 business days, with custom orders of course taking longer. Most orders are shipped by USPS and packages are usually delivered within 2 to 3 business days. Larger orders are shipped FedEx Ground and are usually delivered within 3 to 5 business days, depending on local.
SHIPPING & STORE POLICIES
Shipping is calculated at the shopping cart within the Continental United States; Alaska and Hawaii.
Canadian and International Customers: I use the PayPal shopping cart. It doesn't calculate international shipping correctly so I set shipping at $300 for other countries to prevent accidentally processing an order through the cart at the incorrect amount of postage. If you are shipping to an address outside the United States; please e-mail me at firstname.lastname@example.org with a list of the items you wish to purchase and I will respond with a quote that includes correct postage. If you decide you want to proceed with the purchase I will invoice you directly through Paypal.
Birdie Buddy's Parrot Enrichment Toys Are Parrot Tested And Parrot Approved !
I would like to take a moment to introduce a new and exciting change for Parrot Enrichment Foraging Blocks. Nyla Copp of Birdie Buddy will be taking over production of the Fantastic Foraging Blocks. While Jerry and I have enjoyed making the blocks for the past few years, we have decided it is time to pass the designs and the business of making the foraging blocks on to someone younger and better able to operate the table saw.
We have had the great pleasure to build a customer base of extraordinarily nice people who felt more like friends and family than customers to me. It comforts me to know that someone with as much integrity, knowledge and true craftsmanship is taking over for us. I am happy to be able to assure everyone that Birdie Buddy will continue making the blocks with the same care and attention to detail and parrot safety that we did.
About Our Toys
Designed by Parrot Enrichment and manufactured by Birdie Buddy, the Fantastic Foraging Blocks and Puzzler Foraging Blocks are handcrafted of quality bird safe materials.
Intelligent enrichment for our intelligent companions !
FOR PERCHES & PLAYSTANDS
Birdie Buddy Products